Contact Us

Contact Us  

Contact Information

Mailing Address: NYL GBS Customer Service Center
Administered by Infosys McCamish Systems, LLC
PO Box 14577
Des Moines, IA 50306-3577
Street Address for
Express Shipment:		 NYL GBS Customer Service Center
Administered by Infosys McCamish Systems, LLC
3225 Cumberland Blvd SE
Suite 700
Atlanta, GA 30339
ATTN: BPO Admin/Carrier
Contact Center:

For all TL/AD&D/Disability inquiries, please call: 800.231.1193 (8 AM to 5 PM CST or 9 AM to 6 PM EST.)
 
 

If you are calling from Alaska or outside the USA, please call collect: 770.690.1500
 

Fax: 877-435-7181 using this Fax Cover Sheet  


Email: DSM_NYLGBSCustomerSupport@infymccservices.com


Filing a claim:
To file a life or accidental death & dismemberment claim, please call: 800.231.1193
To file a disability claim, please call: 800.362.4462


Check the status of your claim:
Log on to www.myNYLGBS.com or by calling 800.362.4462.

To log on, if you do not have a registration ID and password, you will need to register for one before accessing your claim information. Please wait 48 hours from the time you file your claim before checking the status of your claim.